Dear Tom,

The renovation to our kitchen, dining and family area was completed about 6 weeks ago by the good, reliable builder you so kindly recommend to us.

Bernard and I want you to know that we deeply appreciate the friendly and efficient service provided to us by you and your staff. It is obvious that you know your business well and you have provided us with products of quality and style at great prices.

By the way, we remember your patience when we had to postpone the renovation several times for various reasons. The people who have seen our new kitchen are most impressed by the Prestige Appliances. The first thing everyone notices is the Canopy which is ultra modern, stylish and powerful. The Oven, the Cooktop, the Sink, the water filter and the Tap are also objects of admiration.

We've already recommended you to our neighbour, friends and relatives and will have no hesitation in continuing to do so.

Thank you Tom and may your business flourish.

Regards,

Monica

Dear Ann,

Our sincerest thanks and appreciation for the efficiency and attention to detail in the delivery of our kitchen appliances. 

Both Joe and I were devastated when we came home and found all our appliances stolen. Because of your understanding and sympathy to our problem we came away feeling pleased with the lack of stress we had to go through in getting our appliances replaced again quickly. 

It has been an absolute pleasure doing business with you. Your friendly manner made it easy to discuss any ideas or questions we had. We would not hesitate to recommend you to anyone who is contemplating a new kitchen.

Yours faithfully

Irene Libon

Dear Tom
Ref: Your Invoice Reference 4530 refers
Completed by Novaloc Kitchens Moonee Ponds

I refer to our numerous telephone discussion regarding the above mentioned invoice, and would like to take this opportunity to personally thank both you and Kim for all your assistance in this regard. Your time and professional advice in handling of the issue's I raised with yourself is something that you do not see often these days

What makes your assistance more gratifying, is the fact that I purchased your product through a middleman and you basically had no idea who I was.

Tom, if you felt that I was taking advantage of your kind nature, please accept my apologies. I had no one else to turn to at the time. I am just glad it was you who helped me out, as I am sure that many other companies would have turned my requests aside, and ask that I speak to whoever prepared the invoice.

Once again, a pleasure to deal with your company.

Kind Regards

Tony Langone.

Hi Tom,

Just a quick word to let you know the appliances are Superb. They make the kitchen look stunning and are really easy to use (even for me!)

The Cooktop is fabulous for slow cooking, which is great as my favourite dishes are stews, casseroles and soups and. I'm not the world best cook with a wok, but I'm also learning to use the high flame quite successfully - and it does make a difference.

Thanks again for your assistance.

Carolyn McLeod.

Good Morning Tom,

Loved the Ovens, we are now using both - which is great!
Thanks again for all your service.

Regards

George McEwen

Dear Kim

Since the beginning of August we have been busy in our new kitchen.
It is with great delight that we use our new kitchen appliance's.

May we compliment you on your courtesy, helpfulness, cooperation, and infinite patience and willingness to complete a project with the same attitude and attention to detail towards the job as displayed prior to signing the contract.
Our sincere gratitude and compliments to your professionalism and that of your staff.

Yours truly

Shelly Williamson

Dear Tom,

Having just completed the third dinner party in my new kitchen I thought I would take this opportunity to write and let you know how thrilled I am with the look and function of my new appliances.

Thank you for taking the time to completely understand my cooking and entertaining requirements and recommending just the right equipment to meet my needs. Having done a considerable amount of comparison shopping before coming to your showroom.
I really appreciate your total candour and honesty in recommending pieces met my needs not only in function, but also in price (in many cases your prices well below your competitors.)

The total kitchen appliance package that you have put together has been terrific with great follow-up service to match. In short I have been very pleased with the integrity of your company and I would recommend your company to family and friends.

Thank you again for my great new kitchen!

Sincerely,

Greg Steers